I've been working with Microsoft for the last couple months on a case study they've written. It's about how Orbital Witness is revolutionising the legal tech sector and delivering efficiencies with Azure OpenAI.
In the case study we touch on the following concepts:
- Pivoting early to GPT-4 and away from labelled data and more classical machine learning models
- Building and productionising an AI Agent in late 2023 before AI Agents were a big thing
- Embedding domain expertise into a product via prompt engineering
- How LLM development requires a different mindset centred around iterating with human language
- How customers are adapting to a generative AI product that behaves differently
- A proprietary OCR system that enriches textual data
Here's that case study on Microsoft's website: https://customers.microsoft.com/en-gb/story/1827391161519296074-orbitalwitness-azure-professional-services-en-united-kingdom
Alternatively here's a PDF of the case study:
